Return Policy for Vodpariz Car Accessories
Effective Date: January 3, 2025
At Vodpariz Car Accessories, we strive to ensure you are fully satisfied with your purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward return policy to make your experience as hassle-free as possible.
1. Return Eligibility
You may return products within 30 days from the date of purchase. To be eligible for a return, the item must be:
- In its original, unused, and resalable condition
- In the original packaging, with all tags and accessories included
- Not a clearance or final sale item (those are non-returnable)
2. How to Initiate a Return
To start a return, please contact our customer service team at info@vodpariz.com or call 320-964-9854. Provide your order number, the item(s) you wish to return, and the reason for the return. We will guide you through the return process and provide you with a return authorization number (RAN).
3. Return Shipping
Customers are responsible for the return shipping cost, except in the following cases:
- If the return is due to a defective or damaged item
- If you received the wrong product
We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item. Return shipping fees are non-refundable.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 7-10 business days. Please note that it may take additional time for the refund to appear in your account depending on your payment provider.
5. Exchanges
If you would like to exchange an item for a different size, color, or model, please return the original product and place a new order. Unfortunately, we do not offer direct exchanges.
6. Non-returnable Items
The following items are non-returnable:
- Clearance or final sale products
- Products that have been used, damaged, or altered by the customer
- Gift cards or downloadable products
7. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at info@vodpariz.com or 320-964-9854. We will work to resolve the issue by offering a replacement or a full refund.
8. Changes to the Return Policy
We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about our Return Policy, please contact us:
Email: info@vodpariz.com
Phone: 320-964-9854
Address: 30 Red Hawk Road, Minneapolis, Minnesota, United States
By purchasing from Vodpariz Car Accessories, you agree to the terms outlined in this Return Policy.
Effective Date: January 3, 2025