Sales Policy

Effective Date: June 5, 2025

Welcome to Tea Point 37. We are committed to providing you with exceptional service and premium-quality tea and tea accessories. This Sales Policy outlines the terms and conditions that apply to purchases made through our website at https://vodpariz.com. By placing an order, you agree to the terms stated below.

1. Product Availability

All products are subject to availability. While we strive to maintain accurate inventory, certain items may become unavailable due to high demand or supply issues. If a product you ordered is out of stock:

  • You will be notified via email or phone.

  • You may choose a replacement item, opt for a backorder, or request a refund.

2. Pricing and Currency

  • All prices are listed in U.S. Dollars (USD).

  • Prices are subject to change without prior notice.

  • Promotional prices and discounts apply only during stated periods and cannot be retroactively applied.

3. Order Processing

  • Orders are typically processed within 1–2 business days.

  • You will receive an order confirmation via email after successful payment.

  • Processing times may vary during holidays or sales events.

4. Payment Methods

We accept the following secure payment methods:

  • Credit/Debit Cards (Visa, Mastercard, AMEX)

  • PayPal

  • Other payment gateways as available on our website

All transactions are processed through secure, encrypted connections. We do not store your payment information.

5. Shipping and Delivery

  • Orders are shipped from our location in Lanark, Illinois.

  • Delivery time depends on the shipping method selected and destination.

  • You will receive a tracking number once your order is shipped.

For full details, please refer to our Shipping Policy (if applicable).

6. Taxes and Duties

  • Applicable sales taxes are added at checkout based on your shipping address.

  • For international orders, customers are responsible for all customs duties, import taxes, and additional fees.

7. Cancellations

  • Orders can be canceled within 1 hour of placement by contacting us directly.

  • After this window, the order may already be in processing or shipping and cannot be canceled.

8. Returns and Refunds

Please refer to our Refund and Returns Policy for information on eligibility and instructions for returns and exchanges.

9. Product Descriptions

We do our best to describe all products accurately and include clear images. However:

  • Actual colors and appearances may vary due to screen settings or packaging changes.

  • If you feel the item received does not match the description, please contact us.

10. Misuse and Fraud Prevention

We reserve the right to refuse or cancel any order if:

  • Fraudulent activity is suspected

  • The order violates our terms

  • Pricing or product information was listed incorrectly due to error

11. Contact Information

If you have any questions about this Sales Policy or your order, please contact us:

Tea Point 37
📍 321 E Locust St, Lanark, Illinois (IL), 61046
📞 (815) 493-4014
📧 contact@vodpariz.com
🌐 https://vodpariz.com